Fact or Myth: Mobile Killed Desktop via @christijolson

Smarter customer journeys start with finding the facts and dispelling the myths. Today’s marketers must decipher fact from fiction as they strive to reach customers in new ways across new channels. Let’s start with a myth that just doesn’t seem to go away: is the desktop truly dead? Is it really losing relevance as increasingly…

The Perfect Pitch: How Speakers Are Selected via @michaelbonfils

ADVERTISEMENT Several years ago, building the perfect pitch to speak was pretty easy. Know your game and explain your way through it. Have a few good contacts and hopefully a few recognizable clients you can use as a reference. Not anymore. Those days are gone. With so much information on the internet including online training, small…

7 SEO Insights You Can Learn by Mining Your Help Desk via @drumming

Your help desk is a treasure trove of customer insights that your marketing, sales, and customer service teams can all learn from. Depending on the size of your business and the sophistication of your customer, you likely have a collection of tools to allow customers to: Submit support tickets, search your knowledge base (support articles).…

Google: Disallowed URLs Do Not Affect Crawl Budget via @MattGSouthern

Google’s Gary Illyes updated his original writeup on crawl budget with clarification about disallowed URLs. The document now includes the following information: “Q: Do URLs I disallowed through robots.txt affect my crawl budget in any way? A: No, disallowed URLs do not affect the crawl budget.” The question refers to the “User-agent: * Disallow: /”…